Returns (if applicable)
We accept returns of products. Customers have the right to apply for a return within 30 calendar days after delivery of the product.
* To be eligible for a return, your item must be unopened, unactivated, and is still in its new condition that you received it. It must also be in the original packaging including all components.
* Please note that we will charge a transaction fee if you apply for the refund (3.6% for credit card users, 3.6% for PayPal users, 2.99% for Klarna users).
Our customer service team will determine whether your order is eligible for return. After confirming your order is eligible, you will receive instructions on how to properly pack the products and return them to us. Please confirm the return address before sending back, and make sure all components are included in the package.
If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If the goods received are damaged or incorrect due to our reasons, the consumer is not required to bear the shipping fee for this reason.